Order Information

Domestic orders

Your purchase will ship within 3 days from the date of your order. Allow 1-3 business days transit time for Priority shipping and 2 – 6 business days for Standard or Economy shipping. Once your order ships, we will send tracking information to the email address associated with your order.

International orders

Your purchase will ship within 3 days from the date of your order. Allow at least 10–14 business days transit time. What happens once it reaches your country is not under our control. Customs clearance can take additional time. Customs fees, duties, and taxes assessed by the receiving country are the responsibility of the buyer. If your country's postal service provides us with tracking information, we will provide it to you. If tracking information is not available from your country's postal service, all we can provide is "proof of shipment." The good news is that we have shipped 100's worldwide and haven't lost one yet.

Domestic orders

Your purchase will ship within 3 days from the date of your order. Allow 1-3 business days transit time for Priority shipping and 2 – 6 business days for Standard or Economy shipping. Once your order ships, we will send tracking information to the email address associated with your order.

International orders

Your purchase will ship within 3 days from the date of your order. Allow at least 10–14 business days transit time. What happens once it reaches your country is not under our control. Customs clearance can take additional time. Customs fees, duties, and taxes assessed by the receiving country are the responsibility of the buyer. If your country's postal service provides us with tracking information, we will provide it to you. If tracking information is not available from your country's postal service, all we can provide is "proof of shipment." The good news is that we have shipped 100's worldwide and haven't lost one yet.

Insurance reimbursement

Back-A-Line products are covered under Medicare (HCPCS) code #L0641 and are FSA / HSA eligible with a doctor's prescription. If you have other insurance, contact your provider for information about your reimbursement options.

 

X