FAQ: Frequently Asked Questions
Frequently Asked Questions
- Why Back-A-Line works
- What makes the Back-A-Line support "dynamic"?
- Does Back-A-Line work for everybody who has a back problem?
- Are all back supports similar?
- What evidence do you have that it works?
- What size should I order?
- How does your Satisfaction Guarantee work?
- How long does it take to receive my order?
- Where is Back-A-Line Made?
- Is Back-A-Line covered by insurance?
- Can I wear the Premier medical magnet version if I have a pacemaker?
- How do I wear back-a-line?
- How long can I wear back-a-line?
why back-a-line works
Back pain is caused by "spinal mechanics" that are out of natural balance. This generally occurs over time as a result of the various stresses we put on our back.
A Harvard Medical School study proved that a "curved and firm" surface when pressed against the lower back created proprioceptive feedback, a dynamic that subconsciously retrains your spinal mechanics to their proper, natural balance.
Back-A-Line patented the only way to create proprioceptive feedback.
A Miami University (OH) study showed that Back-A-Line keeps the spine in a safe range of motion and credited the successful results to proprioceptive feedback.
Back-A-Line works at the subconscious level which major medical school studies have proven to be the most effective way to restore the back's natural balance.Learn More
What makes the Back-A-Line support "dynamic"?
"Dynamic" means that there is a Bio-feedback phenomenon, created by Back-A-Line's patented lumbar pad, which causes spinal tissues to maintain a safe range of motion. Since postural "habits" – usually bad – have been part of our spinal mechanics for most of our lives, it's almost impossible to correct them at the conscious level. It must be corrected at the subconscious – or behavioral – level which is the result of this Bio-feedback. A Harvard Medical School paper found that a "curved and firm surface", pressed against the spine, was the best way to create this "dynamic", and the reason why only Back-A-Line can use the term.
Does Back-A-Line work for everybody who has a back problem?
Most everyone with back pain will find relief when wearing Back-A-Line's Dynamic Back Supports. However, those with spinal anomalies – scoliosis, spinal fusion, kyphotic posture – may NOT be able to adjust their spine to the curve of the lumbar pad, making it somewhat uncomfortable to wear. That category represents about 5% of the population. But Back-A-Line works for most people who have moderate to severe lower back pain or fatigue problems. We are not a substitute for medical treatments or for medical professionals [although a number of them recommend our product]. Back-A-Line is also covered under Medicare Reimbursement code #L0641.
Are all back Supports Similar?
Absolutely NOT! There are many back supports on the market, some for weightlifting, some for other purposes. Lots of claims are made. Some of them cost less than ours, some cost more. But unless their belts correct poor posture, they simply will not reduce your back pain or risk of further injury. Worse, some back supports on the market actually create back problems because they essentially act like a girdle, and therefore make your muscles weaker, not stronger like Back-A-Line does. As a matter of fact, a major study done by Wal-Mart on elastic, girdle-type back belts (and published in The Journal of the American Medical Association) showed NO effect on pain and injury rates when using them.
WHAT EVIDENCE DO YOU HAVE THAT IT WORKS?
Back-A-Line has been in business for over 23 years. During that time, the Back-A-Line Dynamic Supports have been worn by hundreds of thousands of people in industrial, work, and home environments as well as having been tested by the US Army plus a number of highly-rated academic institutions.
Endorsements from major medical and chiropractic groups can be found in our Testimonials.
Back-A-Line has been formally tested in scores of US industries with over 2,000 participants. The results speak for themselves. After three weeks of using Back-A-Line, the industries reported a 75% reduction in back pain and fatigue among their workers.
A one-year test by the US Army of material off-loaders in a combat zone resulted in a 61% reduction in back injuries! And a recent set of tests by a major airline resulted in a 95% reduction of people in the Danger Zone (those who started as "high risk" subjects). As a result, they ordered Back-A-Line for their worldwide baggage handlers.
We've received thousands of letters and emails from highly satisfied individuals who have worn Back-A-Line's Dynamic Back support in athletic competition, driving, riding motorcycles, gardening, working at a desk job and waitressing, among other daily activities. You can read some of these emails and letters in our Testimonials.
The experience of real people, people just like you, show that Back-A-Line Dynamic Back Supports correct posture; activate abdominal muscles to help strengthen the core; strengthen the back; reduce pain and fatigue; and lessen the chances of back injury.
What size should I order?
To order the correct Back-A-Line size all you need is your waist size if it’s smaller than your hips, or pant size if bigger. The belt portion of Back-A-Line is tapered to accommodate a "waist smaller than hips" to eliminate any chance of the support shifting up or down. If your waist is bigger, measure at the same angle you wear your pants and wear it upside-down. (see size chart pic) Center the pad in the small of your back and wrap strap diagonally to meet 3-4 inches under your belly. Secure the Velcro and you're good to go!
Back-A-Line can be worn under clothes and has a comfortable, soft "wick-away" liner to transfer moisture away from the body. Feel free to wear under or over your clothes.
HOW DOES YOUR SATISFACTION GUARANTEE WORK?
If you’re not 100% satisfied that Back-A-Line works for you, just send it back to us within 30 days for a full refund of the purchase price. (shipping not included) Contact us at firstname.lastname@example.org or review our full refund policy link at the bottom of the site to learn more.
*Does not apply to closeout merchandise.Shop Now
How long does it take to receive my order?
Orders ship Monday-Friday. As long as you order before 5:00 EST Monday-Friday your order will ship within 24 hours. Priority shipping will take 2-3 business days to reach you. Economy shipping will take 3-7 business days. International orders will take 10-14 days. Orders placed after cut-off on Friday and weekend orders will ship Monday. An email will be sent to you with your tracking number once available.
Is Back-A-Line covered by insurance?
All Back-A-Line products are covered under Medicare reimbursement code #L0641. Have a flex spending account? You can purchase Back-A-Line products and thousands of eligible items with your FSA Card online at FSAstore.com
Can I wear the Premier medical magnet version if I have a pacemaker?
If you have a pacemaker, because of the magnetism, we DO NOT recommend buying the Premier Magnet version. Please order our deluxe without magnets if you have a pacemaker. Magnetic products should not be placed directly over an open wound or transdermal drug delivery patch. Manufacturers of medical devices such as pacemakers, defibrillators and insulin pumps have advised consumers to avoid the use of products containing magnets while using those implanted devices. Since the magnetic fields may interfere with the switching mechanism in a pacemaker, use of any magnetic products near this device is not recommended.
How do I wear back-a-line?
What the instructions video here
How long can I wear back-a-line?
Unlike elastic belts, which disable core muscles, and cause atrophy (rather than a solution), Back-A-Line activates abdominal and spinal muscles which is a good thing for your body. So it can be worn 24/7 if desired. We suggest you wear it all-day for the first few days to relieve pain and begin forming your new postural habits. If all-day is not feasible, wear it as much as you can. Your spine will tell you when you should reduce or stop wearing.