Contact Us

We'd love to hear from you! 

We are in the office most weekdays from about 8:30 AM to 5:00 PM Pacific Time. Most of the time the phone is answered by a live human being. However, during busy times you may connect with our voice message system. In that event, please leave detailed contact information and a phone number so we can call you back.


(415) 387-4082

Corporate Office

Back-A-Line, Inc.
644 11th Avenue
San Francisco, CA 94118

Warehouse / Returns

Returns Processing
3253 Santa Rosa Avenue
Santa Rosa, CA 95407

If you are not completely satisfied with your purchase, we offer a 30-day 100% money back guarantee.

Note: Return Guarantee does not apply to closeouts.